kkr Casino Terms and Conditions

1.1 Scope of Terms

These Terms apply in full to the kkr Casino website and all its services, games, bonus offers and promotional activities. When you access, browse or create an account on this platform, these Terms form a legal agreement between you and kkr.

kkr reserves the right to amend these Terms at any time for reasonable cause. Any changes will be published on the website and the "Last Updated" date will be revised. Continued use of the platform after changes are made will be considered acceptance of the new Terms.

1.2 Applicable Law

These Terms are drafted and interpreted in accordance with relevant international online gaming regulations. In the event of any dispute, kkr will take steps to resolve it in line with the applicable rules.

2.1 Age Requirement

You must be at least 21 (twenty-one) years of age to join the kkr platform and take part in any game or betting activity. Use of this platform by minors is strictly prohibited. kkr may request the necessary documents to verify your age at any time.

2.2 Single Account Policy

Each person may create only one kkr account. If a person holds more than one account, this will be treated as fraud and all associated accounts will be closed. All balances in those accounts may be forfeited.

2.3 Obligation to Provide Accurate Information

You must provide accurate, complete and up-to-date information at the time of registration. kkr has the right to suspend or permanently close an account if incorrect information is provided or information is withheld. If your details change, please update your account as soon as possible.

2.4 Password and Security

It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for all activity carried out from your account. If you suspect any unauthorised access, notify the kkr support team immediately.

3.1 Deposit Rules

The minimum deposit amount at kkr is ৳300. Accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (BRAC Bank, Dutch-Bangla Bank and other major commercial banks). Once a deposit is successful, the funds will be added to your account.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 5 to 30 minutes. Withdrawal methods are the same as for deposits: bKash, Nagad, Rocket, Upay and bank transfer.

Before requesting a withdrawal, make sure your account is verified and any bonus wagering requirements are complete. Withdrawals may be delayed if verification is incomplete or wagering requirements have not been met.

3.3 Account Verification

For large withdrawals or security purposes, kkr may request an identity document, mobile number verification or other documents. It is every member's responsibility to cooperate with the verification process.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. After claiming the bonus, a wagering requirement must be met — you must wager 10 times the bonus amount before withdrawing. For example: on a ৳1,000 deposit you receive a ৳1,000 bonus, giving a balance of ৳2,000; you must complete ৳1,000 × 10 = ৳10,000 in wagering before withdrawing.

4.2 Other Bonus Offers

Each kkr promotion has its own rules. For the kkr Weekly Reload Joy Bonus: 20% bonus on deposit, up to ৳5,000, 15x wagering, minimum deposit ৳300. For the kkr Slot Festival Bonus: 30% bonus on deposit for slot games, up to ৳8,000, 20x wagering. For the kkr Cricket Grand Prize: 25% bonus on deposit for cricket betting, up to ৳6,000, 18x wagering.

4.3 General Bonus Usage Conditions

• While a bonus is active, the free balance and the bonus balance are managed separately.
• A new bonus cannot be claimed until an existing bonus has been fully used or cancelled.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
• Attempting to claim a bonus multiple times from the same household, device or IP address will be treated as fraud.
• If bonus terms are violated, the bonus and any winnings derived from it may be forfeited.

4.4 Right to Modify Bonuses

kkr reserves the right to modify, suspend or cancel any bonus offer at any time. If the terms of a bonus offer change, this will be communicated on the website.

5.1 Game Operation

All games available on the kkr platform are operated through trusted software providers. A Random Number Generator (RNG) is used to determine game outcomes, which are impartial and not predetermined. The RTP (Return to Player) for each game is listed in that game's information section.

5.2 Prohibited Activities

The following activities are strictly prohibited on the kkr platform:

• Operating games using bots, automated software or artificial means.
• Exploiting game vulnerabilities or technical errors.
• Using another member's account or colluding with them.
• Using the platform for money laundering or transactions involving illegal funds.
• Harassing or offensive behaviour towards other members.

5.3 Betting Limits

Minimum and maximum betting limits are set for each game and event, and may change as games or markets change. kkr reserves the right to set or adjust betting limits for any member.

6.1 VIP Tiers

The kkr VIP program has three tiers: Bronze, Silver and Gold. The weekly cashback rate increases as you move to a higher tier. Bronze members receive up to 0.4%, Silver members up to 0.8% and Gold members up to 1.2% weekly cashback.

6.2 Cashback Calculation

Weekly cashback is calculated on the total net loss for that week (total amount wagered minus total winnings). Example: a Silver tier member with a net loss of ৳20,000 for the week will receive ৳20,000 × 0.8% = ৳160 cashback. Cashback is credited to the account automatically.

6.3 Conditions for VIP Benefits

To enjoy VIP benefits, your account must be active and verified. If a member's account is found to be in violation of the rules, kkr has the right to withdraw VIP benefits.

kkr believes that gambling is a form of entertainment — not a solution to financial problems. We encourage all our members to follow the Responsible Gaming guidelines. Detailed guidance is available on that page.

7.1 Limit-Setting Options

Members can set deposit limits, session time limits and loss limits for themselves. Contact the kkr support team to activate these limits.

7.2 Self-Exclusion

Any member may exclude themselves from the platform for a set period or permanently. A self-exclusion request will be processed promptly, and during that period no bonus or promotional communications will be sent.

kkr treats the protection of its members' personal data as a top priority. For full details on how data is collected, stored and used, please read our Privacy Policy.

8.1 Data Security Measures

The platform uses SSL encryption technology to keep all your transactions and personal data secure. Members' data is not sold or transferred to third parties.

8.2 Use of Cookies

kkr uses cookies to improve the user experience on the website. By browsing the website, you consent to the use of cookies. Full details about cookies can also be found in our Privacy Policy.

9.1 Grounds for Suspension by kkr

kkr may suspend or permanently close an account without prior notice for any of the following reasons:

• Breach of any part of these Terms.
• Registering with false or inaccurate information.
• Fraudulent or suspicious financial activity.
• Operating more than one account.
• Bonus abuse or attempting to gain an unfair advantage in the system.

9.2 Voluntary Account Closure

Any member who wishes to close their account may apply through the support team. The opportunity to withdraw all valid balances will be provided before closure, though the relevant terms regarding bonus balances will still apply.

10.1 Service Interruptions

The service may be temporarily unavailable due to technical issues, maintenance or other reasons. In such cases kkr will work to restore the service as quickly as possible, but claims for direct compensation will not be accepted.

10.2 Third-Party Software

Game software providers have their own rules and technical characteristics. kkr is not directly liable for any loss caused by an error in a provider's software, but will try to assist in resolving the issue.

10.3 Gambling Losses

Members are fully aware of the possibility of losing money through gambling. kkr is not responsible for personal or financial losses resulting from gambling. Resources and guidance to support responsible gaming are available in our Responsible Gaming section.

11.1 How to Submit a Complaint

If you have a complaint, please contact the kkr support team first. Support is available 24/7 via live chat and email in both Bengali and English. Providing your account details, the date of the incident and any relevant screenshots when raising a complaint helps resolve issues faster.

11.2 Dispute Resolution

After receiving a member's complaint, kkr will investigate as quickly as possible and work toward a fair resolution. Complex cases may take more time; in such situations the member will be kept updated regularly.

11.3 For General Queries

For answers to general questions, visit our Frequently Asked Questions section — it contains direct answers to many common questions about accounts, payments, bonuses and games.

12.1 Severability

If any part of these Terms is found to be invalid or unenforceable for any reason, the remaining parts will continue in full effect.

12.2 No Waiver

If kkr does not enforce any right under these Terms in a particular instance, this does not mean that the right has been permanently waived.

12.3 Entire Agreement

These Terms, the Privacy Policy and any applicable promotional rules together form the entire agreement between the member and kkr. Any verbal or unwritten promises beyond these documents are not binding.

12.4 Contact

If you have any questions about these Terms, please contact the kkr support team. Email: [email protected]